House Tips

  • Filtered Water

    The entire property including the garden suite is equipped with filtered water throughout.

  • Rubbish Bins

    We please ask that bins are placed curb side Sunday for early Monday morning collection - bins are located behind the concrete wall at the top of the driveway next to the road.

    Red top - General waste

    Yellow top - Recycling

    Light green top - garden waste only

  • Air Conditioning

    There are two spilt system air-conditioning units - the aircon/heating units are located in the living room and the master bedroom.

    Please ensure all windows and doors are closed whilst using, to ensure efficient use.

    Please ensure both units are turned off when departing.

  • Electrical Switchboard Location

    The property's electrical switchboard is located right side of the outside of garage wall.

    If you experience a power outage or need to reset a tripped switch, please notify Balmy Breaks so we are aware of the issue and can assist if required.

    For your safety: If a switch continues to trip, please do not attempt to reset it repeatedly. Contact Balmy Breaks for assistance.

  • BBQ

    There is a BBQ on the back patio. Please clean the BBQ after each use to avoid a cleaning fee of $30. BBQ wipes and paper towels are provided.

  • Security

    We strongly advise that when you are out and when you retire at night, the property is locked securely, including locking the windows. No responsibility can be taken for guests’ personal property that is left on the premises. Please do not leave the property unlocked when you are not there. If you are going out for a longer period of time kindly ensure the windows are closed. Due to our tropical weather, sudden storms can occur at any time with heavy rain and winds.

  • Smoking

    In accordance with State legislation and the terms and conditions of your stay, smoking is not permitted within the property and is not allowed on balconies as per the Body Corporate bi-laws.

  • Smoke Alarm Troubleshooting

    Smoke alarms going off? Please see our troubleshooting guide here.

    Fire Extinguisher & First Aid Kit are located in the kitchen pantry

  • Dishwasher

    Please do not put knives in the dishwasher as they will rust - SMEG & Steak knives

    Integrated Dishwasher:

    1. Insert detergent

    2. Press power button

    3. Leave on setting Eco 50 and press play

    4. Shut and will start

  • Ants and Other bugs

    Sunshine Coast is a tropical paradise surrounded by sand dunes and rainforests. We share our beautiful environment with our wildlife which includes ants and other bugs. Whilst our properties are professional pest sprayed, this does not stop bugs including ants and cockroaches (especially flying ones) from entering via open doors and windows. To keep bugs to a minimum, we recommend keeping doors and windows closed, ensuring food is always cleaned up and bins are tied properly and disposed of regularly.

  • Wildlife

    Sunshine Coast is where we call home and we are so fortunate to share it with our amazing wildlife. You can find furry Koala's in the trees, colourful birds in the sky and dolphins and whales in the sparkling blue ocean. Our wildlife also includes other beautiful creatures such as blue lizards, legless lizards, snakes and geckos. If you encounter a snake on your holidays during office hours please message us with a picture so we can check the type with our fabulous snake catcher Luke. If you do encounter a snake in or close to the property out of office hours you can contact Luke on 0499 920 290. If you supply him with a photo he can identify the reptile.

  • Swimming Pool

    Please observe quiet hours from 10pm to 7am, particularly outside and in the pool area. Children, minors and dependants must be supervised at all times.

  • Floors

    To help protect the property's beautiful polished timber floors, we kindly ask that guests do not wear high heels or work boots inside the property, as these can scratch, dent or damage the flooring.

    Please do not move any of the furniture as this will also scratch the floors.

  • Coffee Machine

    Instructions

    1. Turn On & Check Water

    · Press the Power button on the front.

    · Check that the water tank at the back has enough fresh water.

    · Wait until the lights stop flashing and stay steady (the machine is heated and ready).

    2. Grind the Coffee

    1. Take the handle (portafilter) and lock it into the grinder cradle on the left.

    2. Press the Single or Double cup grind button (top left).

    3. Once grinding finishes, rest the portafilter flat on the mat and use the heavy tamper to press the grounds down firmly and evenly.

    3. Brew the Espresso

    1. Insert the portafilter into the brew head on the right and twist the handle firmly to the right until snug.

    2. Place your mug or espresso cup underneath.

    3. Press the Single cup or Double cup brew button (top right). The machine stops automatically when the shot is finished.

    4. Steam Milk (Optional)

    1. Pour cold milk into the stainless steel jug (about one-third full).

    2. Submerge the tip of the steam wand just below the milk surface.

    3. Turn the steam lever/knob to start steaming.

    4. When hot and frothy, turn the lever back to the off position.

    5. Important: Please immediately wipe the wand with the damp cloth and briefly turn the steam on/off once to purge any trapped milk.

    Quick Cleanup

    · Twist the handle out, tap the spent coffee puck into the knock box / bin, and rinse the basket under hot water.

    · Enjoy your coffee!

  • Kitchen Cook Tops

    The kitchen in the main house and garden suite is equipped with a gas cooktop. If the gas stops working, the gas bottle may need to be switched over. The gas bottles are located next to each existing ones. There is one spare each.

    If the gas runs out:

    1. Check the gas bottles on the side of the house behind the kitchen in both the main house and garden suite.

    2. If you are familiar with the changeover system, switch the supply to the spare gas bottle.

    3. Check that the cooktop is working again.

    Important: Please let us know if you switch over the gas bottles so we can arrange a refill before the next guests arrive.

    If you are unsure how to switch the gas supply, please contact us for assistance. Do not disconnect or replace the gas bottles yourself.

  • Washer & Dryer

    Main house:

    Fisher & Paykel 10kg Washing Machine (Front Loader)

    1. Load Clothes & Detergent

    1. Open the door and load your laundry loosely into the drum (do not over-pack). Close the door firmly until it clicks.

    2. Pull out the detergent drawer on the top left:

    o Main Wash (left compartment): Add liquid or powder detergent.

    o Softener (middle compartment with flower icon): Add fabric conditioner up to the max line if desired.

    2. Choose Cycle & Start

    1. Press the Power button.

    2. Turn the central dial to choose your cycle:

    o Everyday: Best for general mixed loads (cotton, synthetics).

    o Quick 30 / 15: For lightly soiled items or clothes that just need a quick refresh.

    o Heavy: For towels, jeans, or bedding.

    o Steam Refresh: To de-wrinkle and freshen clean garments without a full wash.

    3. Press the Start / Pause button on the right. The door locks automatically, and the cycle begins.

    3. Finished

    · The machine chimes when done and the door automatically unlocks. Please leave the door slightly ajar after unloading so the drum dries out and stays fresh.

    Fisher & Paykel 9kg Heat Pump Dryer

    Good to Know: Heat pump dryers dry at lower, gentler temperatures to protect fabrics and save energy. Cycles take longer than standard element dryers, but clothes will come out dry and soft.

    1. Check the Lint Filter

    · Open the door and check the lint filter sitting inside the lower rim of the drum opening.

    · Pull it up, wipe away any lint with your thumb, and slide it back in.

    2. Load & Select Cycle

    1. Place damp clothes loosely in the drum and shut the door until it clicks.

    2. Press the Power button.

    3. Turn the central dial to your desired cycle:

    o Everyday: Ideal for standard mixed loads.

    o Towels / Heavy: Recommended for bed linen and bath towels.

    o Delicate: Lower temperature for synthetics or lightweight garments.

    o Time Dry: If items just need an extra 20–30 minutes.

    4. Press the Start / Pause button to start drying.

    3. After the Cycle

    1. Empty the Lint Filter: Remove and clear the lint screen after every load.

    2. Water Tank: Slide out the water container on the top left, empty it into the sink, and push it back into place.