House Tips

  • Kitchen Appliances

    If you are unsure how to use kitchen appliances there are manuals in the kitchen drawer under oven.

  • BBQ

    There is a BBQ on the upper deck. There are BBQ utensils and BBQ wipes located in a draw in the kitchen. Please clean the BBQ after each use to avoid a cleaning fee of $30.

  • Swimming Pool

    Please ensure you follow these rules to ensure a safe and enjoyable time by the pool:

    Take care when walking around pool or using pool, to avoid slips and trips or injury/ drowning in pool.

    Please do not remove the crawling pool cleaner from the water as this may damage the pool pump.

    Please check for wildlife under the day beds in the pool enclosure before you use these beds as they are located against the garden/ back park.

    Don’t jump or dive into the pool, the risk of personal injury is high.

    No glass is to be used in the pool enclosure - any broken glass noted in the pool or pool area may incur an additional fee.

  • Rubbish Bins

    Please ensure all rubbish is removed and placed in the outdoor wheelie bins provided. Rubbish bins are located behind the wall to the left of the front door . Bin day is Friday morning. Please ensure bins are out ready to be collected by Thursday night.

    Red top - General waste

    Yellow top - Recycling

    Light green top - garden waste only

  • Air Conditioning

    Each of the three air conditioners has a mobile remote for operation

    Top family room remote is in kitchen island top cupboard, the main bedroom remote is in ensuite, and the Lower main bedroom remote is behind bar or in cupboard behind bar. Please leave remotes in these positions prior to check out to ensure they are not lost between guests.

  • Security

    We strongly advise that when you are out and when you retire at night, the property is locked securely, including locking the windows. No responsibility can be taken for guests’ personal property that is left on the premises. Please do not leave the property unlocked when you are not there. If you are going out for a longer period of time kindly ensure the windows are closed. Due to our tropical weather, sudden storms can occur at any time with heavy rain and winds.

  • Smoking

    In accordance with State legislation and the terms and conditions of your stay, smoking is not permitted within the property and is not allowed on balconies as per the Body Corporate bi-laws.

  • Ants and Other bugs

    Sunshine Coast is a tropical paradise surrounded by sand dunes and rainforests. We share our beautiful environment with our wildlife which includes ants and other bugs. Whilst our properties are professional pest sprayed, this does not stop bugs including ants and cockroaches (especially flying ones) from entering via open doors and windows. To keep bugs to a minimum, we recommend keeping doors and windows closed, ensuring food is always cleaned up and bins are tied properly and disposed of regularly.

  • Wildlife

    Sunshine Coast is where we call home and we are so fortunate to share it with our amazing wildlife. You can find furry Koala's in the trees, colourful birds in the sky and dolphins and whales in the sparkling blue ocean. Our wildlife also includes other beautiful creatures such as blue lizards, legless lizards, snakes and geckos. If you encounter a snake on your holidays during office hours please message us with a picture so we can check the type with our fabulous snake catcher Luke. If you do encounter a snake in or close to the property out of office hours you can contact Luke on 0499 920 290. If you supply him with a photo he can identify the reptile.

  • Smoke Alarm Troubleshooting

    Smoke alarms going off? Please see our troubleshooting guide here.

  • TV access

    Two smart televisions provided for use. Each TV has a remote for operation. Another remote exists in upper lounge room for the sound bar. Each smart TV has apps present for Netflix, Spotify etc, however tenants need to use their own access codes and passwords to activate these Apps.

  • Driveway Access

    There is one available car space in the garage and one at the front door. The remaining driveway is a shared driveway for all houses, so please ensure you only park in the above designated areas. For all other cars, please use on street parking.

  • Garage Door

    Garage Door may be opened from local control panel inside garage beside pedestrian access door. Press Marked Button.

  • Access to Upper Deck

    The Upper deck door segments may all be opened, rotate the handle between each door section to unlock and doors will open in a zig zag pattern. Reverse to lock all door segments in place before final door may be properly closed and locked.

    Take particular care with the sliding flyscreen, It may be easily damaged if people push or fall on it or similar actions occur.

    The external blinds on the upper deck are not in use.

  • Beach and Park Access

    The beach can be accessed by going out of the side gate near the pool and turning right. Follow the path across the road and down the boardwalk. The park can be accessed by going out of the side gate and turning left.

    Please ensure this gate remains closed and locked when not in use, to prevent public entry, thank you.

  • Vacuum Cleaner

    The Vacuum Cleaner is an internal vacuum system with connections points across the house (in walls), incl special kitchen floor connection. Vacuum hose and fittings are stored in the upper main bedroom first wardroom beside bedroom entrance door.