House Tips

  • Kitchen Appliances

    There is an array of kitchen appliances for your convenience. Please ensure appliances are cleaned after use.

    If you are unsure how to use kitchen appliances, please let us know.

  • BBQ

    There is a BBQ on the back patio with a spare gas bottle in the cupboard. Please clean the BBQ after each use to avoid a cleaning fee of $30.

  • Rubbish Bins

    Please ensure all rubbish is removed and placed in the outdoor wheelie bins provided. Rubbish bins are located behind the wall to the left of the front door . Bin day is Friday morning. Please ensure bins are out ready to be collected by Thursday night.

    Red top - General waste

    Yellow top - Recycling

    Light green top - garden waste only

  • Swimming Pool

    Please ensure you follow these rules to ensure a safe and enjoyable time by the pool:

    Take care when walking around pool or using pool, to avoid slips and trips or injury/ drowning in pool.

    Please do not touch the pool equipment.

    Please check for wildlife under the day beds in the pool enclosure before you use these beds as they are located against the garden/ back park.

    Don’t jump or dive into the pool, the risk of personal injury is high.

    No glass is to be used in the pool enclosure - any broken glass noted in the pool or pool area may incur an additional fee.

  • Air Conditioning

    There is ducted air conditioning throughout the property.

    There is a central controller located on the hallway wall near the dining table.

    To turn on:

    Press the circle button.


    To adjust temperature in each room seperately:

    Go to Zones

    Select the bedroom or area you would like to adjust

    Select the temperature


    Do not remove sensors from bedrooms as the air con does not work without these.

  • Security

    We strongly advise that when you are out and when you retire at night, the property is locked securely, including locking the windows. No responsibility can be taken for guests’ personal property that is left on the premises. Please do not leave the property unlocked when you are not there. If you are going out for a longer period of time kindly ensure the windows are closed. Due to our tropical weather, sudden storms can occur at any time with heavy rain and winds.

  • Smoking

    In accordance with State legislation and the terms and conditions of your stay, smoking is not permitted within the property and is not allowed on balconies as per the Body Corporate bi-laws.

  • Ants and Other bugs

    Sunshine Coast is a tropical paradise surrounded by sand dunes and rainforests. We share our beautiful environment with our wildlife which includes ants and other bugs. Whilst our properties are professional pest sprayed, this does not stop bugs including ants and cockroaches (especially flying ones) from entering via open doors and windows. To keep bugs to a minimum, we recommend keeping doors and windows closed, ensuring food is always cleaned up and bins are tied properly and disposed of regularly.

  • Wildlife

    Sunshine Coast is where we call home and we are so fortunate to share it with our amazing wildlife. You can find furry Koala's in the trees, colourful birds in the sky and dolphins and whales in the sparkling blue ocean. Our wildlife also includes other beautiful creatures such as blue lizards, legless lizards, snakes and geckos. If you encounter a snake on your holidays during office hours please message us with a picture so we can check the type with our fabulous snake catcher Luke. If you do encounter a snake in or close to the property out of office hours you can contact Luke on 0499 920 290. If you supply him with a photo he can identify the reptile.

  • Smoke Alarm Troubleshooting

    Smoke alarms going off? Please see our troubleshooting guide here.

  • TV access

    Lounge room TV is a smart TV and is connected to the Wifi for streaming and music application access. Account log ins will be required on certain apps

    Master TV has Chomecast. To access chrome cast, connect your device to the home Wifi.

    Out side TV does not a remote control and will need to be controlled manually. Controls for the TV are located on the bottom right hand side of the TV. Angel of the TV can be adjusted. TV is only connect to free to air service.

  • Parking

    Please use the driveway or the street to park cars. Please do not park on the grass as this may cause damage to underground irrigation systems.

  • Sonos

    Two Sonos audio speakers are located on the property. One is the main lounge room and one on the outdoor patio.

    To access speakers, connect your device to the home Wifi. 

    To best utilise speakers, download the sonos app and connect the speakers through the app.