House Tips
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Bikes
Six bicycles and helmets are available for adult guests on request and subject to the bicycle use conditions provided before use. The bikes are perfect for exploring the local coastal paths. We kindly ask that you take care when using them and ensure they are returned to the garage after each use.
There are bike locks available in a basket in the garage - the codes are 4510 - please ensure the bike locks are used at all times when stationery outside of the property.
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Water Heating / Hot Water
The electric hot water system is located outside near the clothesline.
There is a switch inside the house that controls the hot water system. This switch has been taped over to prevent it from accidentally being turned off by guests.
If there is no hot water, please check that this switch is still in the ON position. Please do not turn the switch off at any time during your stay.
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Kitchen Cook Top & Oven
The kitchen cook top is gas. To ignite the hotplate, simply turn the corresponding dial. If the gas bottle runs out, it can be swapped with the spare located outside the laundry door. Please ensure the empty bottle is turned off and let us know so we can order a replacement.
Gas bottles for the gas cook top and BBQ are located outside the kitchen.
To operate the oven simply turn tap the on button, then use the arrows to click through to your desired function, use the middle button to select, and use the arrows again to increase or decrease the temperature.
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Rubbish Bins
Bins are located at the front of the home near the driveway. Please place bins curbside Monday evening, for a Tuesday collection and put back after emptied.
Red top - General waste
Yellow top - Recycling
Light green top - garden waste only
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Air Conditioning
The home features ducted air conditioning throughout, the two control panels are located upstairs - one in the master bedroom and the other in the upstairs living room, both wallmounted and clearly displaying the zones they control. To turn on the panels simply press the top far left button on the panel. We kindly ask that you switch off both AC panels upon checkout and whenever the home is unoccupied.
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Loss & Damage
Prior to each visit we conduct a photographic inventory and condition report. This is to safe guard the owner and you so that any loss or pre-existing damage is recorded and is not inadvertently attributed to your visit.
Please be advised that you will be held responsible for loss of or any damage to any property during your stay including keys and remotes.
To assist with the post departure inspection please return all furniture and furnishings to their original position.
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Parking & EV charger
There is one parking space available in the garage for small to medium cars and space for one to two small to medium cars in the driveway. Please do not park on yellow lines and follow street signage instructions to avoid parking infringements.
In the garage you will find an electric vehicle charger, that you are more than welcome to use during your stay.
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Outdoor Areas & Gas
When using the outdoor entertaining area please consider the neighbours in this residential area.
Gas bottles for the gas cook top and BBQ are located outside the kitchen.
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Electrical issues & TV
If you encounter electrical issues, please contact us, the main power board is located to the left side of the garage.
The TV’s in the home are smart with free-to-air channels. Please kindly log in with your own accounts and ensure you log out before you leave
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Security
We strongly advise that when you are out and when you retire at night, the property is locked securely, including locking the windows. No responsibility can be taken for guests’ personal property that is left on the premises. Please do not leave the property unlocked when you are not there. If you are going out for a longer period of time kindly ensure the windows are closed. Due to our tropical weather, sudden storms can occur at any time with heavy rain and winds.
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Smoking
In accordance with State legislation and the terms and conditions of your stay, smoking is not permitted within the property and is not allowed on balconies as per the Body Corporate bi-laws.
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Smoke Alarm Troubleshooting
Smoke alarms going off? Please see our troubleshooting guide here.
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Ants and Other bugs
Sunshine Coast is a tropical paradise surrounded by sand dunes and rainforests. We share our beautiful environment with our wildlife which includes ants and other bugs. Whilst our properties are professional pest sprayed, this does not stop bugs including ants and cockroaches (especially flying ones) from entering via open doors and windows. To keep bugs to a minimum, we recommend keeping doors and windows closed, ensuring food is always cleaned up and bins are tied properly and disposed of regularly.
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Wildlife
Sunshine Coast is where we call home and we are so fortunate to share it with our amazing wildlife. You can find furry Koala's in the trees, colourful birds in the sky and dolphins and whales in the sparkling blue ocean. Our wildlife also includes other beautiful creatures such as blue lizards, legless lizards, snakes and geckos. If you encounter a snake on your holidays during office hours please message us with a picture so we can check the type with our fabulous snake catcher Luke. If you do encounter a snake in or close to the property out of office hours you can contact Luke on 0499 920 290. If you supply him with a photo he can identify the reptile.
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BBQ
There is a BBQ on the back patio. Please clean the BBQ after each use to avoid a cleaning fee of $30.
Gas bottles for the gas cook top and BBQ are located outside the kitchen.
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Laundry
There is a front loader washing machine and dryer in the laundry located behind the kitchen, please ensure you’re emptying the lint tray after each use. There is also a clothes line outside and if you need to use any cleaning equipment, there is a vacuum, broom and mop in the laundry cupboard. There is also an iron and ironing board in the laundry cupboard
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WIFI
NETWORK: ORBI05 PASSWORD: jaggedtrain746
The modem is located in a locked cupboard in the garage. If you experience any issues, please let us know and we’ll be happy to assist.
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Safety Information
First Aid Kit: The First Aid Kit can be found under the kitchen sink.
Fire Extinguisher/Fire Blanket: There is a fire blanket under the kitchen sink.
Switchboard: The switchboard is located in the garage.
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Swimming Pool
Please ensure you follow these rules to ensure a safe and enjoyable time by the pool:
Take care when walking around pool or using pool, to avoid slips and trips or injury/ drowning in pool.
Please do not touch the pool equipment.
Please check for wildlife under the day beds in the pool enclosure before you use these beds as they are located against the garden/ back park.
Don’t jump or dive into the pool, the risk of personal injury is high.
No glass is to be used in the pool enclosure - any broken glass noted in the pool or pool area may incur an additional fee.
The pool is a heated magnesium pool, maintained at approximately 28°C throughout winter for comfortable year-round swimming. The pool includes spa jets, built-in relaxation seating, and a premium magnesium mineral system.
To maintain the warmth the pool cover needs to be placed overnight. The switch to activate the spa jets in the pool's attached spa is located beneath the BBQ, on the right-hand side and labelled.