House Tips

  • Kitchen Appliances

    If you are unsure how to use kitchen appliances there are manuals in the kitchen drawer under oven.

  • BBQ

    There is a BBQ outside. There are BBQ utensils and BBQ wipes located in a draw in the kitchen. Please clean the BBQ after each use to avoid a cleaning fee of $30.

  • Air Conditioning

    Surfside Villa has a mix of ducted cooling throughout most of the house. The control panel is on the wall near the dining room table. You will see the control panel which adjusts the temperature and on/off on the left hand side. Next to this is the control for opening/closing the air vents to each room.

    There are split systems located in the room next to the front door, and the bedroom next to the kitchen which have their own remote controls.

  • Rubbish Bins

    Please ensure all rubbish is removed and placed in the outdoor wheelie bins provided. Rubbish bins are located behind the wall to the left of the front door . Bin day is Friday morning. Please ensure bins are out ready to be collected by Thursday night.

    Red top - General waste

    Yellow top - Recycling

    Light green top - garden waste only

  • Security

    We strongly advise that when you are out and when you retire at night, the property is locked securely, including locking the windows. No responsibility can be taken for guests’ personal property that is left on the premises. Please do not leave the property unlocked when you are not there. If you are going out for a longer period of time kindly ensure the windows are closed. Due to our tropical weather, sudden storms can occur at any time with heavy rain and winds.

  • Smoking

    In accordance with State legislation and the terms and conditions of your stay, smoking is not permitted within the property and is not allowed on balconies as per the Body Corporate bi-laws.

  • Ants and Other bugs

    Sunshine Coast is a tropical paradise surrounded by sand dunes and rainforests. We share our beautiful environment with our wildlife which includes ants and other bugs. Whilst our properties are professional pest sprayed, this does not stop bugs including ants and cockroaches (especially flying ones) from entering via open doors and windows. To keep bugs to a minimum, we recommend keeping doors and windows closed, ensuring food is always cleaned up and bins are tied properly and disposed of regularly.

  • Wildlife

    Sunshine Coast is where we call home and we are so fortunate to share it with our amazing wildlife. You can find furry Koala's in the trees, colourful birds in the sky and dolphins and whales in the sparkling blue ocean. Our wildlife also includes other beautiful creatures such as blue lizards, legless lizards, snakes and geckos. If you encounter a snake on your holidays during office hours please message us with a picture so we can check the type with our fabulous snake catcher Luke. If you do encounter a snake in or close to the property out of office hours you can contact Luke on 0499 920 290. If you supply him with a photo he can identify the reptile.

  • Beach and Park Access

    The beach can be accessed by going out of the front door. Walk to the left, across the road and down the boardwalk. The park can be accessed by going out of the back gate.

    Please ensure this gate remains closed when not in use, to prevent public entry, thank you.

  • Smoke Alarm Troubleshooting

    Smoke alarms going off? Please see our troubleshooting guide here.

  • TV access

    There are three smart TV’s provided for your enjoyment at Surfside Villa.

  • Driveway Access

    There is ample parking out the front of the property outside the garage. As the driveway is shared with neighbouring houses, please do not park in any common spaces that may block other cars.

  • Swimming Pool

    Please ensure you follow these rules to ensure a safe and enjoyable time by the pool:

    Take care when walking around pool or using pool, to avoid slips and trips or injury/ drowning in pool.

    Don’t jump or dive into the pool, the risk of personal injury is high.

    No glass is to be used in the pool enclosure - any broken glass noted in the pool or pool area may incur an additional fee.

The audio system in the property can be turned on via the tablet on the wall to the left of the kitchen, next to the entrance to the theatre room. 

To turn this on select the Sonos icon in the main screen:

You can then use the search bar to find music or select one of of the playlists or songs in the recently played area

There are 3 areas the music can be played; Kitchen, Living Room and Pool. 

These can be selected and changed using the circled icon.

Tick the area you would like to play and select.

Speaker volume can be adjusted by sliding the circle below left or right. Left to decrease, right to increase. 

Audio System

Tablet interface displaying Sonos app with recently played music and system navigation icons.
Photo of a tablet displaying a music playlist interface with options like "Chill Mix," "Beach Vibes," "Ibiza 2024," and more. The screen also shows a track playing from the "Chill Mix" playlist titled "Take Me To The Ocean" by The Movement. The interface includes options for playlists, stations, and a search functionality.
Tablet displaying Spotify playlist titled 'Chill Mix' on Sonos, showing song 'Paradise' by Stick Figure. Interface includes play and shuffle buttons, with a red hand-drawn circle around a copy button.
Sonos app interface on a tablet showing volume controls for different speakers labeled "Kitchen Sonos," "Living Room Sonos," and "Pool Amp." A song titled "Paradise" by Stick Figure from the Chill Mix is playing. The time at the top indicates 10:55 AM on Tuesday, October 22. A red line is drawn around "Living Room Sonos" controls.