Please use the covers to ensure cushions remain out of the weather or bring cushions inside if there is wet weather.

There are shared communal BBQ areas - you are welcome to use these, please clean after use, also removing any food or rubbish.

Rubbish bins are located downstairs on the right side of the driveway, please dispose of all rubbish in the outdoor bins before departing.

Onsite caretakers will move the bins to the curb on collection day.

Red top - General waste

Yellow top - Recycling

Light green top - garden waste only

Please ensure all windows and doors are closed while Air Conditioning is turned on to ensure efficient use.

The best air conditioner temperature for energy efficiency and comfort is 24-26°C in summer and 18-20°C in winter.

We strongly advise that when you are out and when you retire at night, the property is locked securely, including locking the windows. No responsibility can be taken for guests’ personal property that is left on the premises. Please do not leave the property unlocked when you are not there. If you are going out for a longer period of time kindly ensure the windows are closed. Due to our tropical weather, sudden storms can occur at any time with heavy rain and winds.

In accordance with State legislation and the terms and conditions of your stay, smoking is not permitted within the property and is not allowed on balconies as per the Body Corporate bi-laws.

Sunshine Coast is a tropical paradise surrounded by sand dunes and rainforests. We share our beautiful environment with our wildlife which includes ants and other bugs. Whilst our properties are professional pest sprayed, this does not stop bugs including ants and cockroaches (especially flying ones) from entering via open doors and windows. To keep bugs to a minimum, we recommend keeping doors and windows closed, ensuring food is always cleaned up and bins are tied properly and disposed of regularly.

Sunshine Coast is where we call home and we are so fortunate to share it with our amazing wildlife. You can find furry Koala's in the trees, colourful birds in the sky and dolphins and whales in the sparkling blue ocean. Our wildlife also includes other beautiful creatures such as blue lizards, legless lizards, snakes and geckos. If you encounter a snake on your holidays during office hours please message us with a picture so we can check the type with our fabulous snake catcher Luke. If you do encounter a snake in or close to the property out of office hours you can contact Luke on 0499 920 290. If you supply him with a photo he can identify the reptile.

Smoke alarms going off? Please see our troubleshooting guide here.

The complex has a shared pool available for guest use.

Please take your keys with you to ensure you are not locked out of the property.

Please do not leave any pool or bath towels down by the pool - these belong to Villa Palmera and not the complex.

Please respect a courtesy quiet hour from 9pm for our neighbours and sign posted pool operating hours.

Turn on the machine: Plug it into the mains and wait for it to be ready mode (steady lights).

Fill the water tank: Use potable water and rinse the water tank before filling.

Insert the capsule: Place the coffee capsule into the machine.

Brew: Turn the machine on and wait for the desired cup size (Espresso or Lungo).

Combine:

Pour your milk into the espresso

Rinse any loose parts when finished